Legal matter management or matter management refers to activities involved in managing all aspects of the corporate legal practice ("matters"). Matter management is distinguished from case management, in that case management is generally considered to refer to law firm related activities ("cases"). Matter management software systems serve a variety of functions including conflict and ethics control, accurate matter opening, day-to-day matter work, business intelligence, and marketing. This includes the tracking of such items as the attorneys and other workers on the case, type of legal work, industry of the matter or client, witnesses, judges, courts, opposing counsel, issues, documents, budgets and invoices associated with each particular legal matter.
Corporations can use matter management software and systems to manage both their in-house counsel staffs as well as their outside counsel law firms and non-law firm legal service providers who work on legal matters on the corporation's behalf (i.e., expert witnesses, court reporters, copy services, etc.). Law firms might use matter management to organize information about documents and email, time worked or billed, people inside and outside the firm associated with case, deadlines and dockets, and much more.